osTicket.

Facts

Headquarters

EU (EU)

Category

ITSM

Type

Product

GDPR-compliant

Yes

Open-source

Yes

Data hosting

EU

EU alternatives

• 4me

  Dutch ITSM platform for enterprise service management and collaboration

  NL · commercial

  ↗
• CDESK

  Slovak ITSM platform for helpdesk, CMDB and service level management

  SK · commercial

  ↗
• Combodo iTop

  French open-source ITSM platform with CMDB and incident management

  FR · open-source

  ↗
• Dixa

  Danish customer service platform

  DK · commercial

  ↗
• EasyVista

  French ITSM platform.

  FR · commercial

  ↗
• Efecte

  Finnish cloud ITSM and IAM platform for European organisations

  FI · commercial

  ↗
• GLPI

  French ITSM/asset OSS.

  FR · open-source

  ↗
• i-doit

  German CMDB.

  DE · open-source

  ↗

Also in this category

• AlembaGB
• FreshserviceUS
• iTopFR
• Ivanti ITSMGB
• Jira Service ManagementUS
• KY2HelpAT