SysAid.

Facts

Headquarters

IL (OTHER)

Category

ITSM

Type

Product

GDPR-compliant

Yes

Open-source

No

Data hosting

EU

EU alternatives

• Combodo iTop

  French open-source ITSM platform with CMDB and incident management

  FR · open-source

  ↗
• GLPI

  French ITSM/asset OSS.

  FR · open-source

  ↗
• OTRS

  German ITSM; self-host options.

  DE · open-source

  ↗
• Request Tracker

  open-source ticketing and issue tracking system for IT teams

  DE · open-source

  ↗
• Zammad

  German helpdesk; self-host.

  DE · open-source

  ↗
• Znuny

  Open-source ITSM platform, community fork of OTRS from Germany

  DE · open-source

  ↗
• i-doit

  German CMDB.

  DE · open-source

  ↗
• iTop

  Self-host ITSM/CMDB (EU-hostable).

  FR · open-source

  ↗

Also in this category

• 4meNL
• AlembaGB
• CDESKSK
• DixaDK
• EasyVistaFR
• EfecteFI