Category: Helpdesk & Customer Service

8 European alternatives to FreeScout — GDPR-compliant & EU-hosted.

Open-source helpdesk and shared mailbox, comparable to Help Scout

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Facts

Headquarters: NL (EU)
Category: Helpdesk & Customer Service
Type: Product
GDPR-compliant: Yes
Open-source: Yes
Data hosting: EU

Top EU-based & GDPR-compliant alternatives to FreeScout

Aircall
French cloud telephony platform from Paris with integrations for helpdesk and CRM
FR · commercial
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Crisp
French customer service platform with live chat, chatbot and shared inbox
FR · commercial
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Dixa
Danish customer service platform with conversational support across all channels
DK · commercial
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LiveAgent
Slovak helpdesk and live chat platform with ticketing and call centre functionality
SK · commercial
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LiveChat
Polish live chat and customer service platform for online communication
PL · commercial
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Tidio
Polish live chat and chatbot platform for customer service and sales
PL · commercial
↗
Trengo
Dutch omnichannel customer service platform for WhatsApp, email and social media
NL · commercial
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Userlike
German live chat and messaging platform for customer service via website and WhatsApp
DE · commercial
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Frequently asked questions

What is the best European alternative to FreeScout?

It depends on your use case. Strong EU alternatives to FreeScout include Aircall, Crisp and Dixa. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to FreeScout?

Our list of EU alternatives to FreeScout is mostly commercial options. Browse the category on the map for open-source choices.

Is FreeScout GDPR-compliant and where is the data hosted?

FreeScout is headquartered in NL (EU) and hosts data in EU. It is also open-source, so you can self-host it. That makes FreeScout an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

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