Category: Helpdesk & Customer Service
8 European alternatives to Chatwoot — GDPR-compliant & EU-hosted.
Open-core customer support platform. Community edition (code outside /enterprise) is MIT-licensed; enterprise features ship under a proprietary commercial licence that requires a paid subscription for production use. Dual-licence model in place since v2.0.
Facts
- Headquarters
- US (US)
- Category
- Helpdesk & Customer Service
- Type
- Product
- GDPR-compliant
- Yes
- Open-source
- No
- Data hosting
- EU
Top EU-based & GDPR-compliant alternatives to Chatwoot
Frequently asked questions
What is the best European alternative to Chatwoot?
It depends on your use case. Strong EU alternatives to Chatwoot include FreeScout, Zammad and Crisp. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.
Are there open-source alternatives to Chatwoot?
Yes. Open-source EU alternatives to Chatwoot include FreeScout and Zammad. These keep your data fully under your own control and let you self-host if you want to.
Is Chatwoot GDPR-compliant and where is the data hosted?
Chatwoot is headquartered in US and hosts data in EU. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.