osTicket.

Facts

Headquarters

US (US)

Category

Helpdesk & Customer Service

Type

Product

GDPR-compliant

Yes

Open-source

Yes

Data hosting

EU

EU alternatives

• FreeScout

  Open-source helpdesk and shared mailbox, comparable to Help Scout

  NL · open-source

  ↗
• Zammad

  German open-source helpdesk system with ticketing, live chat and knowledge base

  DE · open-source

  ↗
• Crisp

  French customer service platform with live chat, chatbot and shared inbox

  FR · commercial

  ↗
• Dixa

  Danish customer service platform with conversational support across all channels

  DK · commercial

  ↗
• LiveAgent

  Slovak helpdesk and live chat platform with ticketing and call centre functionality

  SK · commercial

  ↗
• LiveChat

  Polish live chat and customer service platform for online communication

  PL · commercial

  ↗
• Tidio

  Polish live chat and chatbot platform for customer service and sales

  PL · commercial

  ↗
• Trengo

  Dutch omnichannel customer service platform for WhatsApp, email and social media

  NL · commercial

  ↗

Also in this category

• AircallFR
• ChatwootUS
• Freshdesk EU (Freshworks)US
• UserlikeDE
• UVdeskIN