Zammad.

Facts

Headquarters

DE (EU)

Category

Helpdesk & Customer Service

Type

Product

GDPR-compliant

Yes

Open-source

Yes

Data hosting

EU

EU alternatives

• Aircall

  French cloud telephony platform from Paris with integrations for helpdesk and CRM

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• Crisp

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  FR · commercial

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• Dixa

  Danish customer service platform with conversational support across all channels

  DK · commercial

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• FreeScout

  Open-source helpdesk and shared mailbox, comparable to Help Scout

  NL · open-source

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• LiveAgent

  Slovak helpdesk and live chat platform with ticketing and call centre functionality

  SK · commercial

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• LiveChat

  Polish live chat and customer service platform for online communication

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• Tidio

  Polish live chat and chatbot platform for customer service and sales

  PL · commercial

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• Trengo

  Dutch omnichannel customer service platform for WhatsApp, email and social media

  NL · commercial

  ↗

Also in this category

• ChatwootUS
• Freshdesk EU (Freshworks)US
• osTicketUS
• UserlikeDE
• UVdeskIN