Category: Helpdesk & Customer Service
8 European alternatives to Freshdesk EU (Freshworks) — GDPR-compliant & EU-hosted.
Customer service platform with ticketing and automation, available in EU region
Facts
- Headquarters
- US (US)
- Category
- Helpdesk & Customer Service
- Type
- Product
- GDPR-compliant
- Yes
- Open-source
- No
- Data hosting
- EU
Top EU-based & GDPR-compliant alternatives to Freshdesk EU (Freshworks)
Frequently asked questions
What is the best European alternative to Freshdesk EU (Freshworks)?
It depends on your use case. Strong EU alternatives to Freshdesk EU (Freshworks) include FreeScout, Zammad and Crisp. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.
Are there open-source alternatives to Freshdesk EU (Freshworks)?
Yes. Open-source EU alternatives to Freshdesk EU (Freshworks) include FreeScout and Zammad. These keep your data fully under your own control and let you self-host if you want to.
Is Freshdesk EU (Freshworks) GDPR-compliant and where is the data hosted?
Freshdesk EU (Freshworks) is headquartered in US and hosts data in EU. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.