Category: Telephony & VoIP
8 European alternatives to 8x8 — GDPR-compliant & EU-hosted.
US cloud communications platform for voice, video and contact center.
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Facts
- Headquarters
- US (OTHER)
- EU adequacy decision
- Only for companies individually certified under the EU-US Data Privacy Framework
- Sovereignty model
- Vendor-hosted (non-EU)
- Category
- Telephony & VoIP
- Type
- Product
- GDPR-compliant
- Yes
- Open-source
- No
- Data hosting
- US
Sources
Public sources used in the latest check of this record.
Compliance evidence
The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".
No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction
Sovereignty profile of 8x8
How this vendor scores on the five dimensions of the Digital Sovereignty Heatmap: 0 is sovereign, 100 is high exposure. These are the same scores the assessment uses.
| Jurisdictional exposure (JES) | Headquartered outside the EU (US) | 50 |
|---|---|---|
| Data residency (DRS) | No EU hosting (US) | 100 |
| Cryptographic key sovereignty (CKS) | Key management with a non-European vendor | 60 |
| Platform lock-in (PLS) | Closed source: switching requires data migration | 60 |
| Source & runtime sovereignty (SRS) | Closed source, runtime with the vendor | 70 |
| Average | 68 |
Why digital sovereignty matters with 8x8
8x8 is headquartered in US, outside the EU. Contracts and data therefore also fall under non-European law. The GDPR applies through contractual terms, but in a conflict with local legislation you have less certainty than with a European vendor.
8x8 hosts data outside the EU (US). Personal data therefore leaves the EU, which requires a transfer mechanism under the GDPR and drives the data residency score up.
8x8 is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.
What this means for your organisation depends on your whole stack and context. The free assessment weighs 8x8 together with your other vendors and gives a total score, a heatmap and the main risk drivers.
Top EU-based & GDPR-compliant alternatives to 8x8
The European alternatives to 8x8 come from our knowledge base of over 3,600 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.
- Equada GmbH↗
German cloud PBX/VoIP and Microsoft Teams Operator Connect provider based in Alzenau, Bavaria, operating its own IP network and ISO-27001-certified German data centers with explicit German-law/data-residency positioning.
DE · commercial
- Bird (MessageBird)↗
Dutch CPaaS platform for SMS, voice, email and chat communication APIs
NL · commercial
Frequently asked questions
What is the best European alternative to 8x8?
It depends on your use case. Strong EU alternatives to 8x8 include CM.com, Equada GmbH and Kamailio. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.
Are there open-source alternatives to 8x8?
Yes. Open-source EU alternatives to 8x8 include Kamailio. These keep your data fully under your own control and let you self-host if you want to.
Is 8x8 GDPR-compliant and where is the data hosted?
8x8 is headquartered in US (OTHER) and hosts data in US. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.
Digital sovereignty in Telephony & VoIP
Telephony & VoIP: Business telephony, VoIP platforms, CPaaS and communication APIs. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.
Also in this category
How sovereign is your whole stack?
Start with 8x8 and add the rest of your software. You immediately see the score, the heatmap and the European alternatives.
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