Category: Remote Desktop & Support
8 European alternatives to BeyondTrust Remote Support — GDPR-compliant & EU-hosted.
US privileged remote access and support platform (Atlanta), part of the broader BeyondTrust PAM suite.
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Facts
- Headquarters
- US (US)
- EU adequacy decision
- Only for companies individually certified under the EU-US Data Privacy Framework
- Sovereignty model
- Vendor-hosted (non-EU)
- Category
- Remote Desktop & Support
- Type
- Product
- GDPR-compliant
- No
- Open-source
- No
- Data hosting
- US
Sources
Public sources used in the latest check of this record.
Compliance evidence
The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".
No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction
Sovereignty profile of BeyondTrust Remote Support
How this vendor scores on the five dimensions of the Digital Sovereignty Heatmap: 0 is sovereign, 100 is high exposure. These are the same scores the assessment uses.
| Jurisdictional exposure (JES) | Headquartered in the US: CLOUD Act and FISA 702 | 90 |
|---|---|---|
| Data residency (DRS) | No EU hosting (US) | 100 |
| Cryptographic key sovereignty (CKS) | Key management with a non-European vendor | 80 |
| Platform lock-in (PLS) | Closed source: switching requires data migration | 60 |
| Source & runtime sovereignty (SRS) | Closed source, runtime with the vendor | 85 |
| Average | 83 |
Why digital sovereignty matters with BeyondTrust Remote Support
BeyondTrust Remote Support is headquartered in the United States. US vendors fall under the CLOUD Act and FISA 702: US authorities can compel access to data, even when that data sits in a European data centre. That is the core of the jurisdictional exposure in our model.
BeyondTrust Remote Support hosts data outside the EU (US). Personal data therefore leaves the EU, which requires a transfer mechanism under the GDPR and drives the data residency score up.
BeyondTrust Remote Support is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.
What this means for your organisation depends on your whole stack and context. The free assessment weighs BeyondTrust Remote Support together with your other vendors and gives a total score, a heatmap and the main risk drivers.
Top EU-based & GDPR-compliant alternatives to BeyondTrust Remote Support
The European alternatives to BeyondTrust Remote Support come from our knowledge base of over 3,600 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.
- FastViewer↗
German enterprise remote support and remote desktop solution with GDPR focus
DE · commercial
- Iperius Remote↗
Italian remote desktop and support software with file transfer and multi-monitor
IT · commercial
- ISL Online↗
Slovenian remote desktop and support platform (Ljubljana) with end-to-end AES-256 encryption and cloud or self-hosted deployment; owned by US-based PDQ since 2025.
SI · commercial
- Remote Utilities↗
Cypriot lightweight peer-to-peer remote desktop tool, free for up to 10 devices.
CY · commercial
Frequently asked questions
What is the best European alternative to BeyondTrust Remote Support?
It depends on your use case. Strong EU alternatives to BeyondTrust Remote Support include AnyDesk, DWService and FastViewer. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.
Are there open-source alternatives to BeyondTrust Remote Support?
Yes. Open-source EU alternatives to BeyondTrust Remote Support include DWService. These keep your data fully under your own control and let you self-host if you want to.
Is BeyondTrust Remote Support GDPR-compliant and where is the data hosted?
BeyondTrust Remote Support is headquartered in US and hosts data in US. Its GDPR compliance is limited or unclear. For full EU data residency the EU alternatives on this page usually offer more certainty.
Digital sovereignty in Remote Desktop & Support
Remote Desktop & Support: Remote access, remote support and screen sharing. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.
Also in this category
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